+1 (800) 653-0017 hello@canterburypilgrimages.com
+1 (800) 653-0017 hello@canterburypilgrimages.com

Assisi Pilgrimage and Retreat with Chris Stefanick & Fr. Dave Pivonka

  • October 5 - 13, 2026
  • From $5,250 (land only)
  • Limited spots available

Have questions?

We’re here to help! Call or email one of our pilgrimage specialists today.

(800) 653-0017

hello@canterburypilgrimages.com

Mon-Fri | 9am – 5pm ET

Chris Stefanick ’98

Chris Stefanick is an internationally acclaimed author, speaker, and television host who has devoted his life to inspiring people to live a bold, contagious faith. His live events reach over 85,000 annually; his reality TV show, Real Life Catholic, videos, and radio spots reach millions. Chosen, a confirmation program he authored, has already formed over 500,000 teens. A graduate of Franciscan University of Steubenville, Chris is founder and president of Real Life Catholic, a nonprofit operating as the headquarters for his various initiatives. Above all, Chris is proud to be husband to wife, Natalie, and father to their six children.

Fr. Dave Pivonka, TOR ’89

Father Dave Pivonka, TOR, became president of Franciscan University of Steubenville on May 21, 2019. The well-known Catholic speaker and author graduated from Franciscan University with his BA in theology in 1989, then earned an MDiv, MA in theology, doctorate in education, and executive juris doctorate. A solemnly professed member of the Most Sacred Heart of Jesus Province of the Third Order Regular of St. Francis of Penance, Father Pivonka was ordained to the priesthood in 1996. Father Pivonka held leadership positions at Franciscan University from 1996-2008 including as vice president for Mission and Planning. For his province, he directed Post-Novitiate Formation (2008-2012) and Franciscan Pathways ministry (2012-2019). He has hosted multiple video series including The Wild Goose on the Holy Spirit, Sign of Contradiction on St. Francis of Assisi, Metanoia on conversion, and in 2024, 10th Hour Production’s My father’s Father on God the Father. He has written seven books, including Living Metanoia: Finding Freedom and Fulfillment in Christ (OSV, 2021) and his most recent, Joyful Sons and Daughters: Embracing the Father’s Love (Word Among Us, 2024). Father Pivonka also hosts Franciscan University Presents on EWTN and the In Person, In Focus, and the My father’s Father series on Faith and Reason.

Your Pilgrimage Package

What's Included

  • 4-star hotel accommodations
  • Airport transfers at select times during arrival and departure days
  • Breakfast & dinner served daily
  • Private motorcoach transportation
  • Dedicated Canterbury tour director
  • Licensed guiding & admission fees
  • Audio headsets when touring
  • Daily Mass & spiritual activities
  • 9am-5pm ET reservation support
  • 24-7 travel emergency support
  • Name badge & luggage tag
  • Copy of the Magnificat
  • Copy of the Canterbury Tales
  • Daily reflections from Chris and Fr. Dave

What's Not Included

  • AirfareAvailable at an additional cost (dependent on departure airport)
  • Tips for your tour director & bus driverFor exceptional service, tip your tour director €7 per day and bus driver €2 per day (at the end of the pilgrimage)
  • Individual transfers
  • LunchesThere will be time each afternoon to make your own culinary decisions! (~$15/day)
  • Travel insuranceIt's highly reccommended and vailable at registration (cost is dependent on your trip cost & age)
  • The cost of meeting any national entry requirementsIncluding but not limited to the cost of applying for or renewing a passport, the cost of a visa (if necessary), etc.
  • Anything not mentioned as includedDonations at Masses, souvenirs, laundry, pet-sitting, spontaneous pastries, emergency shoe laces, extra holy water, your 5th espresso of the day, postcards for everyone back home, and all other earthly desires not mentioned above!

Your Accommodations

Subject to change

Hotels TBA soon

Pilgrimage Itinerary

“Special Year of St. Francis”

Pope Leo XIV has proclaimed a Special Year of St Francis to mark the 800th anniversary of the saints death. This Franciscan Jubilee Year, opened by a decree of the Apostolic Penitentiary on January 10, runs through January 2027 and offers the faithful the opportunity to receive a plenary indulgence.

During our pilgrimage to Assisi, pilgrims will visit the Basilica of St Francis, the most important place of devotion associated with St Francis. Under the usual conditions – confession, Holy Communion, and prayer for the intentions of the pope – the plenary indulgence may be obtained. This indulgence may also be gained by making a pilgrimage to any Franciscan conventual church or any church dedicated to St Francis anywhere in the world.

Day 1: Monday, October 5 – Depart the USA

Today we depart our local cities on our overnight flight(s) to Rome. As we cross the Atlantic, we prepare our hearts for the days ahead, uniting as pilgrims ready to walk in the footsteps of the Saints. Meals and drinks provided onboard.

 

Day 2: Tuesday, October 6 – Arrival in Rome

Upon arrival in the Eternal City we gather our luggage, meet our tour manager, and transfer by private motorcoach to our hotel. This evening, we share a welcome dinner at the hotel, opening our pilgrimage in fellowship and thanksgiving. Rome, once the capital of the pagan empire, became the cradle of Christianity through the blood of martyrs like St. Peter and St. Paul. Overnight in Rome.

 

Day 3: Wednesday, October 7 – Papal Audience & Vatican Museums

After breakfast, our pilgrimage begins in the heart of Catholicism: St. Peter’s Basilica, the largest church in the world and the burial site of Saint Peter. If available, we will attend the Papal Audience in St. Peter’s Square with Pope Leo XIV, joining pilgrims from across the globe to receive the Holy Father’s blessing. After free time for lunch (not included), we explore the Vatican Museums, one of the world’s greatest collections of sacred art, including treasures of the early Church. The highlight is the Sistine Chapel, where Michelangelo’s ceiling and Last Judgment draw our minds toward heaven. We celebrate Mass at a Vatican chapel before returning to our hotel for dinner. Dinner and overnight in Rome.

 

Day 4: Thursday, October 8 – Transfer to Assisi

After breakfast, we journey through the Umbrian countryside to Assisi, home of St. Francis and St. Clare. Upon arrival we visit the Basilica of Santa Maria degli Angeli, which contains the Porziuncola, the tiny chapel where Francis embraced poverty and began the Franciscan movement, as well as the Capella del Transito, where he passed peacefully into eternal life in 1226, 800 years ago this year. We then continue to the Sanctuary of the Spoliation, where Saint Carlo Acutis, a modern witness to holiness and the “patron saint of the internet” is entombed. After free time for lunch (not included), we celebrate Mass at the Basilica and settle into our Assisi hotel. Overnight in Assisi.

 
Day 5: Friday, October 9 – Assisi: Hermitage, San Damiano, Rivotorto & Basilica of St. Francis

This morning we ascend by local minibus to the Hermitage of the Carceri, nestled in the quiet oak forests above Assisi, where St. Francis withdrew in solitude for prayer and contemplation. We then continue to the Convent of San Damiano, where the crucifix spoke to Francis with the words “Rebuild my Church,” sparking his radical embrace of poverty and mission. After free time for lunch (not included), we visit the Sanctuary of Rivotorto, the stone shelter where Francis and his first companions lived in radical simplicity, laying the foundation of the Franciscan movement. In the afternoon we enter the magnificent Basilica of St. Francis, the great double church adorned with Giotto’s frescoes of Francis’s life and housing the tomb of the saint himself. Here we celebrate Mass, joining pilgrims from around the world in prayer at the resting place of the Poverello of Assisi. Dinner and fellowship close the day. Overnight in Assisi.

 

Day 6: Saturday, October 10 – Day trip to Gubbio

After breakfast we travel to the medieval town of Gubbio, whose stone streets and ancient piazzas tell the story of St. Francis’s encounter with the fierce wolf that terrorized the townspeople. By taming the wolf and reconciling it with the villagers, Saint Francis became a living example of peace and harmony between man and creation. With a local guide, we explore this historic town before returning to Assisi. The afternoon is free for prayer, rest, or exploration on your own. Overnight in Assisi.

 

Day 7: Sunday, October 11 – Day trip to La Verna Monastery

Today we journey to the La Verna Monastery, set amid the Tuscan mountains and forests, one of the most sacred Franciscan shrines. It was here, on September 14, 1224, that Saint Francis received the Stigmata, the wounds of Christ, making him the first recorded saint to bear them. The Chapel of the Stigmata contains the stone where this miracle occurred. We will celebrate Mass here at the Sanctuary and take time for prayerful reflection in the quiet of this holy mountain before returning to Assisi. Overnight in Assisi.

 

Day 8: Monday, October 12 – Greccio & Return to Rome

After breakfast we depart Assisi and stop at Greccio, a medieval hilltown famed as the birthplace of the Christmas crèche. On Christmas night in 1223, Saint Francis gathered shepherds to reenact the Nativity with a stable, an ox, and a donkey, where, according to tradition, the Baby Jesus miraculously appeared in the manger. To commemorate this event, the Franciscans built a convent and the Chapel of the Crib, consecrated in 1228, the year of Francis’s canonization. After our visit and free time for lunch (not included), we continue to Rome for a festive farewell dinner with traditional music and entertainment at a local restaurant. Overnight in Rome.

 

Day 9: Tuesday, October 13 – Return Home

After breakfast and hotel check-out, we transfer to Rome’s Fiumicino Airport for our flight home, carrying with us the graces of our days in the footsteps of St. Francis, St. Clare, and Blessed Carlo Acutis.

 

 

Optional post tour of Rome

October 13th – 16th, 2026 (4-Days) (Without group leaders)

 

Day 9: Tuesday, October 13 – The Major Basilicas of Rome

After breakfast at the hotel, we transfer to the city center to meet our local guide for a tour of the four major basilicas of Rome. We begin with St. John Lateran, the cathedral of the Bishop of Rome and the oldest papal residence, then climb the nearby Holy Stairs, believed to be those Jesus ascended during His trial before Pilate. We continue to St. Mary Major, the largest church in Rome dedicated to the Blessed Virgin Mary and home to relics of Christ’s manger. In the afternoon, we visit St. Paul Outside the Walls, built over the tomb of the Apostle Paul. We will celebrate Mass at one of these sacred sites before returning to our hotel. The evening is free for leisure and dinner together. Lunch not included. Dinner and overnight in Rome.

 
Day 10: Wednesday, October 14 – Ancient Rome & the Catacombs

Following breakfast, we step back in time to explore ancient Rome. With our guide, we visit the Colosseum, the site where early Christians witnessed to the faith through their martyrdom, and the Roman Forum, once the center of political and civic life. We also walk up Palatine Hill, traditionally regarded as the founding site of Rome. After free time for lunch (not included), we walk along the historic Appian Way to the Catacombs of St. Callixtus, where early Christians worshiped in secret and buried their dead. Here, surrounded by the faith of the martyrs, we celebrate Mass before returning to our hotel for dinner. Lunch not included. Dinner and overnight in Rome.

 

Day 11: Thursday, October 15 – Baroque Rome

After breakfast, we enjoy a half-day guided tour of Baroque Rome, discovering its famous fountains and piazzas. We visit the Trevi Fountain, tossing a coin to ensure our return to Rome, and the Pantheon, the best-preserved monument of ancient Rome, whose massive dome has inspired architects for centuries. We continue to Piazza Navona, adorned by Bernini’s masterpiece, the Fountain of the Four Rivers. After the tour, the afternoon is free for personal exploration, shopping, or prayer at one of Rome’s many churches. Dinner together at the hotel closes the evening. Dinner and overnight in Rome.

 

Day 12: Friday, October 16 – Return Home

After breakfast and hotel check-out, we transfer to Rome Fiumicino Airport for our flight home, carrying with us the spiritual graces, friendships, and unforgettable memories of our pilgrimage.

Pricing

Pricing per person: Main Pilgrimage

Double Room (land only)

2 guests
$5,250/per person

Single room (land only)

1 guest
$6,200/per person
Pricing per person: Rome Post-Tour

Double Room

2 guests
+ $1,250/per person

Single room

1 guest
+ $1,649/per person
Payment Schedule
Today
$450 due per person
$200 per person is non-refundable.
07/07/2025
Remaining payment due
The initial deposit of $450 plus any charges imposed by our vendors is non-refundable. In the event of postponement, this still applies. Payment plans are available if you would like to make smaller payments prior to the final payment date.
Payment Options

Paying by Credit or Debit card

Pay online through your reservation or call (800) 653 – 0017 to pay by card | 3% CC fee

Paying by check

Mail your check to the following address and include your reservation # on the memo line.

401 E Las Olas Blvd Suite 130-478, Fort Lauderdale, FL 33301

Paying by ACH Bank Transfer

Call (800) 653 – 0017 or email hello@canterburypilgrimages.com to receive a secure Bank Transfer link via email

Paying by Zelle

Find Canterbury Pilgrimages by using our email | hello@canterburypilgrimages.com

Paying by cash, money order or cashier check

You can deposit cash, check, money order or cashier check in person at any Bank of America.

Please call (800) 653 – 0017 or email hello@canterburypilgrimages.com to receive more instructions

Group Flights

I plan to book my own flights
$0
See "Can I book my own flights" section below.
Albuquerque (ABQ)
$1,790
Atlanta (ATL)
$1,490
Austin (AUS)
$1,490
Boston (BOS)
$1,390
Charlotte (CLT)
$1,590
Chicago (ORD)
$1,290
Cincinnati (CVG)
$1,590
Columbus (CMH)
$1,590
Dallas-Ft. Worth (DFW)
$1,590
Denver (DEN)
$1,490
Detroit (DTW)
$1,490
Houston (IAH)
$1,490
Indianapolis (IND)
$1,590
Kansas City (MCI)
$1,590
Las Vegas (LAS)
$1,590
Los Angeles (LAX)
$1,390
Memphis (MEM)
$1,690
Miami (MIA)
$1,490
Minneapolis-St. Paul (MSP)
$1,590
Nashville (BNA)
$1,590
Newark (EWR)
$1,390
New Orleans (MSY)
$1,690
New York (JFK)
$1,200
Orlando (MCO)
$1,490
Philadelphia (PHL)
$1,490
Phoenix (PHX)
$1,590
Portland (PDX)
$1,590
Salt Lake City (SLC)
$1,590
San Antonio (SAT)
$1,690
San Diego (SAN)
$1,590
San Francisco (SFO)
$1,390
Seattle (SEA)
$1,590
St. Louis (STL)
$1,590
Tampa (TPA)
$1,590
Washington, DC (IAD)
$1,590

What is group airfare?

We work with airlines on booking group airfare from anticipated departure airports. This allows us to get the best rates to fly you and the rest of the group to and from your destination. Group air contracts do not allow deviations, date changes, or upgrades, and in some cases issuing tickets at individual rates may be necessary. See “special flight/hotel requests section” below.

Select your preferred departure airport during registration. If you don’t see your preferred airport listed, please select “send me a flight quote.”

Can I book my own flights?

You are always welcome to arrange your own flights. Arranging airfare on your own gives you the ability to spend personally-earned airline miles for your ticket, handpick your seats, upgrade directly with the airline, or deviate from the group in other ways.

 

Suggested Arrival Time: 8:00am – 4:00pm on 10/06/2026

If you are arranging your own airfare, please arrive into Leonardo da Vinci International Airport (FCO) no later than 4:00pm on October 6th, 2026 to allow time for hotel check-in, and our welcome dinner. 

 

Suggested Departure Time: 6:00am – 3:00pm 10/13/2026

You are welcome to depart at any time on October 13th, 2026. Please be aware that hotel checkout will be at 11:00AM, we will have group airport transfers in the morning at select times. If you are attending the post tour, the same times apply on October 16th, 2026.

How does airport transportation work on arrival and departure?

Arrival: If you choose to book airfare with us, you will be greeted in the destination airport’s arrival hall by a Canterbury Pilgrimages representative and transferred to the first stop on the itinerary, typically your hotel.

Departure: If you choose to book airfare with us, you will be transferred from the last stop on your itinerary, typically your hotel, to the airport for your return flight home.

If you book your own flights: You may book arrival and departure transfers through us for an additional cost. You may also choose to arrange your own means of transportation to and from the airport. In most cases, on arrival, the first stop on the itinerary will be the group’s hotel, but we will provide you with the location if the group is meeting elsewhere on this day.

Can I apply TSA PreCheck or Global Entry?

If you have booked airfare through us and would like to apply your Known Traveler Number (for TSA PreCheck) and/or your CBP PASSID (for Global Entry), you may provide it to us during registration. Forgot your KTN? Retrieve it here: https://tsaenrollmentbyidemia.tsa.dhs.gov/ktn-lookup

Can I use frequent flyer miles or airline vouchers?

We cannot book your airfare using earned frequent flyer miles or airline vouchers. However, if the airfare we book for you coincides with an airline you are a member of, we are happy to apply your frequent flyer # to your booking for any mile accrual (if applicable).

Can I upgrade my flights and/or depart earlier/return later than the group?

Absolutely. If you would like to arrive earlier/depart later than the group and/or upgrade your airfare, please contact us at hello@canterburypilgrimages.com

When will I receive my flight schedule?

The group’s flight schedules will be provided to you digitally and in the mail 30 days before the pilgrimage.

Know Before You Book

What is a pilgrimage?

What is a pilgrimage?

We would like to remind you that a pilgrimage is not a vacation or excursion but rather a unique spiritual journey that will provide many opportunities to deepen your relationship with God and enrich your Catholic faith by bringing Scripture to life. Millions throughout the ages have gone before you searching for a way to physically connect with their faith in Christ Jesus. You may find that when you are near a saint’s tomb, viewing a holy relic, or praying a Marian devotion, you are overwhelmed by the Holy Spirit in a very real sense. Pilgrimages offer the opportunity to let Christ draw you near. Your chaplain is there to help guide you spiritually on this journey.

Walking expectations

This active program covers a good amount of ground each day. The days are busy, usually starting with a wake-up call around 7AM and departure by 9AM or earlier. We aim to be back at the hotel between 5PM and 6PM. Times may vary depending on destination and program. We encourage all pilgrims to be able to walk 3-4 miles per day. The pace is moderate, however you will encounter some uneven surfaces, stairs, steps, cobblestones, and significant slopes. Some tours require walking in the open air with no shade and no seating available. For more specifics on this itinerary’s physical landscape, please reach out to us.

Pilgrimage Timeline with Canterbury

Today! Registration

Upon depositing for your trip, we would like to get to know a little bit about you. We will collect your basic contact information, passport information, emergency contact information, and how you would like to set up your pilgrimage. How many are in your party? Will you travel with them and/or share a room with them? Do you know anyone else attending? Where are you flying from?

After Registration

You will receive additional information that will help you start preparing for your pilgrimage. If applicable, we will also begin working on your flight and travel requests.

90 days – Payment deadline

Full payment is due for your trip 90 days prior to your departure. This also serves as the last day to sign up for the pilgrimage if space is still available. Once within the 90-day deadline, we may be able to accommodate you at a different rate.

30 days – Pilgrim travel kit mailed

Your pilgrim travel kit includes an invite to download our travel app. On the app is where you will find your flight itinerary (if you opt for us to book your flights), trip itinerary, and a map of your hotel accommodations. You will also have the ability to share photos and messages with fellow pilgrims, and receive any important flight and schedule updates before and during your pilgrimage. Also included in the pilgrim travel kit is your name badge, a luggage tag, a Magnificat prayer book, and a copy of the Canterbury Tales by Chaucer, which inspired our mission.

Your pilgrim travel kit will either be delivered to your mailing address provided, or to your parish if a pre-departure meeting is arranged. Please note, we ship via FedEx 2-day air, and thus cannot deliver to P.O. boxes.

Departure Day

The day has arrived! We are looking forward to meeting you.

Upon Return

After the pilgrimage experience, we would love to hear from you what went well and what we can improve upon. We kindly ask you to respond to the survey in your inbox within 5 days of return while your new memories are still fresh.

Time to book your next pilgrimage!

See all of our current pilgrimage offerings here!

Hotel Accommodations

Single Rooms

Solo travelers are always welcome on our pilgrimages. If you wish to have a hotel accommodation to yourself, you will be responsible for the single room fee (commonly referred to as a single supplement.)

Shared Rooms

Sharing hotel accommodations is a great way to save money and get to know another solo traveler on the pilgrimage. If you wish to share a room, we will attempt to connect you with another person of the same gender on the pilgrimage looking to share. Shared rooms are always double rooms with 2 beds. Should we not be able to accommodate you with a roommate, you will be responsible for the single room fee.

Double Rooms

For pilgrims traveling with a companion, double rooms are available in either 1 or 2 bed configurations.

Triple & Quad Rooms

For pilgrims traveling in parties of 3 or 4, please be aware that while we do our best to accommodate, not all hotels have rooms equipped with 3 or 4 beds. In many cases, the 3rd or 4th bed is a cot or convertible sofa bed.

Bed Sizes

Europe: 1 queen bed or 2 twin beds

Asia: 1 twin bed or 2 twin beds

USA: 1 king bed or 2 queen beds

Passports & Visas

Passports

  • A valid passport is required to travel outside of the United States.
  • Your passport must be valid 6 months from the trip return date.
  • If your passport will be expiring within the 6 month window, it is important to renew your passport in a timely manner as renewal turnarounds can take several weeks to months.
  • Passport cards are NOT acceptable for travel internationally; only passport books.
  • We will need your passport information at least 90 days prior to departure. You may provide us with your passport information upon registering if it is valid and up to date.
  • All airlines and hotels require us to submit your passport information including full name, date of birth, gender, country, and passport expiration date.

Although we will do our best to notify you if your passport will not be valid for travel, it is ultimately your responsibility to ensure your passport is valid.

Travel Visas

Depending on the nationality of your passport, a travel visa may be required to reach your destination. Although we will do our best to notify you if a travel visa is required, it is ultimately your responsibility to check if visas are required for the destinations visited and to obtain any necessary travel documents. You can do that easily here: https://apply.joinsherpa.com/travel-restrictions

Travel Insurance

Travel Insurance

  • We strongly encourage travel insurance for all of our pilgrims. We partner with Allianz Travel Insurance to offer affordable travel insurance.
  • Most of our pilgrims choose the Classic Plan to protect their travel investment. Learn more about this plan by clicking here.
  • Insurance can be quoted and purchased after registration. With any questions, or if you would like to include insurance for airfare or accommodations that you did not purchase through Canterbury, please contact us for assistance.
  • By purchasing a policy through us, please note that the service we provide is only in the acquisition and management of your policy. In the case of postponement or cancellation of your pilgrimage, we will request the necessary updates to your policy to reflect your new dates of travel, or request the cancellation and refund of your insurance policy if applicable (refunds are subject to Allianz’s discretion). Any claims filed are the responsibility of the customer.
Accessibility

In the air

Although group airfare is restrictive with seat selection, we will always do what we can to accommodate pilgrims who need specific seating, such as aisle or bulkhead seating, due to a medical condition or disability. In addition to that, wheelchair assistance from the moment you arrive at the airport, to your terminal, or all the way to your seat, is available to you, provided by the airline, and does not need to be pre-arranged.

On the ground

Most countries do not follow US accessibility standards. Old buildings, cobblestone walkways, and uneven surfaces are a part of every itinerary. Access to some establishments may not be convenient for wheelchair use and will require the use of stairs. During hotel overnights, we can arrange for you to stay in handicap-accessible rooms where available. In the event they are not available, we will request rooms on the main floor or near an elevator.

Can I request a wheelchair?

Pending availability, we are happy to request a wheelchair rental for the duration of the pilgrimage. Wheelchair users must have a designated travel companion to assist them during the pilgrimage. Please reach out to us to place this request.

Postponements & Cancellations

Postponement

We always intend to provide our customers with the pilgrimage they spend time and resources to plan with us. If we are unable to travel to a destination ahead of a trip, or reasonably predict to be unable to travel, Canterbury reserves the right to make changes to the itinerary, including the dates of the trip. We respect your time and that of the people in your life who plan for your absence. We only change or postpone the dates of the trip when it is necessary due to inability to travel to a destination, untimely closures in crucial sites along the itinerary, extreme weather conditions, government mandates, war, acts of God, or other factors. In this situation, your reservation will be automatically preserved for the new dates of the trip, which will take place at a reasonable time arranged by Canterbury and/or the group organizer. Additionally, Canterbury hopes to offer you the best possible options for your reservation given the circumstances, which, if possible, could include transferring your reservation to another trip, or other arrangements.

Cancellation

Countless months get put into the organization of your trip, thus we do our best to avoid cancelling it. Though we reserve the right to cancel for any reason at any time, we typically only do in instances of an insufficient group size. In this case, we would refund 100% of what you have paid to us back to your original payment method on file within 10 business days.

Assisi Pilgrimage and Retreat with Chris Stefanick & Fr. Dave Pivonka

211Days
16Hours
41Mins
23Secs

Have questions?

We’re here to help! Call or email one of our pilgrimage specialists today.

(800) 653-0017

hello@canterburypilgrimages.com

Mon-Fri | 9am – 5pm ET