Traveler Portal

Go to the Pilgrim Portal login page at www.canterburypilgrimages.com/portal and use the forgotten password link, then follow the prompts to set a new one. The reset email can take a few minutes to arrive, so check your junk or spam folder if you don’t see it straight away. One thing to keep in mind: the Pilgrim Portal is a new system, so if you’ve traveled with us before, your old account doesn’t carry over and you’ll need to create a new one rather than reset a password. If you’re still locked out, or you’re not sure which email address your account uses, contact us at (800) 653-0017 or hello@canterburypilgrimages.com and we’ll help.

Access your Pilgrim Portal using the “Pilgrim Portal” button at the top right of canterburypilgrimages.com, or go directly to www.canterburypilgrimages.com/portal. Log in with your email and password. Since this is a new system, everyone will need to create a new account, previous accounts don’t carry over automatically.

Your Pilgrim Portal and the Canterbury mobile app share the same login, so you can use whichever is more convenient. Between the two, you can view your itinerary, hotel and flight details, payment history and balance, make a payment, add travel insurance, message our team, chat with your fellow travelers in a group chat, follow daily prayers including the Liturgy of the Hours, collect a shrine passport as you visit sacred sites, and get live updates during your trip.