Go to the Pilgrim Portal login page at www.canterburypilgrimages.com/portal and use the forgotten password link, then follow the prompts to set a new one. The reset email can take a few minutes to arrive, so check your junk or spam folder if you don’t see it straight away. One thing to keep in mind: the Pilgrim Portal is a new system, so if you’ve traveled with us before, your old account doesn’t carry over and you’ll need to create a new one rather than reset a password. If you’re still locked out, or you’re not sure which email address your account uses, contact us at (800) 653-0017 or hello@canterburypilgrimages.com and we’ll help.
Still need help?
Call us at (800) 653-0017, Monday through Friday, 9 AM to 5 PM ET, or email hello@canterburypilgrimages.com. If you are traveling and need help outside business hours, call (800) 653-0017 and dial extension 9 to reach our 24/7 emergency travel line.