No, your e-ticket isn’t a boarding pass. It confirms your flights, routing, and ticket number, but you still need to check in with the airline yourself. Check in directly with the airline, usually from 24 hours before departure, either on the airline’s website or app, or at the airport when you arrive. You’ll find your e-ticket and flight details in the Canterbury mobile app and the Pilgrim Portal. If anything on your e-ticket looks wrong, particularly the spelling of your name, contact us at (800) 653-0017 or hello@canterburypilgrimages.com before you travel rather than waiting until you’re at the airport.
Still need help?
Call us at (800) 653-0017, Monday through Friday, 9 AM to 5 PM ET, or email hello@canterburypilgrimages.com. If you are traveling and need help outside business hours, call (800) 653-0017 and dial extension 9 to reach our 24/7 emergency travel line.