For questions about your Allianz policy, call (800) 654-1908 from the US, or (804) 281-5700 if calling from abroad (collect calls are accepted).

Plan benefits and every number you may need are set out on our travel insurance page.

Call our 24/7 travel emergency line at (800) 653-0017, extension 9, or email hello@canterburypilgrimages.com. If you have Allianz travel insurance, you can also reach their assistance line at (800) 654-1908 (US) or (804) 281-5700 (abroad, collect calls accepted).

We don’t collect general health information, but you can let us know about any mobility needs or dietary requirements through the dedicated sections on the Pilgrim Portal. If you have specific concerns about a recent injury or condition, we recommend speaking with your doctor before your trip and reviewing your travel insurance coverage for pre-existing conditions.

Pre-existing condition coverage is listed plan by plan on our travel insurance page.