Airport security rules are set by TSA and by the authorities in the countries you travel through, and they do change, so it’s worth checking tsa.gov before you fly. As a general guide, liquids in your carry-on need to be in containers of 3.4 ounces (100 ml) or less, together in a single quart-sized clear bag. Medications are treated more flexibly than other liquids and are generally allowed in larger quantities, but pack them in your carry-on rather than your checked bag, keep them in their original labeled containers, and allow a little extra time at security in case they need to be inspected. If you’re traveling with medical equipment, see “Can I bring my CPAP machine, and where do I get distilled water?”

No, your e-ticket isn’t a boarding pass. It confirms your flights, routing, and ticket number, but you still need to check in with the airline yourself. Check in directly with the airline, usually from 24 hours before departure, either on the airline’s website or app, or at the airport when you arrive. You’ll find your e-ticket and flight details in the Canterbury mobile app and the Pilgrim Portal. If anything on your e-ticket looks wrong, particularly the spelling of your name, contact us at (800) 653-0017 or hello@canterburypilgrimages.com before you travel rather than waiting until you’re at the airport.

About 30 days before departure we mail your pilgrim travel kit, and tracking details are available in your Pilgrim Portal so you can see where your package is at any time. Delivery timing varies depending on your address and the courier’s routing, so don’t worry if it takes a little longer than you expected. Your travel documents don’t depend on the package arriving: your itinerary, hotel details, and flight information are all in the Canterbury mobile app and the Pilgrim Portal. If your departure is close and your kit still hasn’t arrived, contact us at (800) 653-0017 or hello@canterburypilgrimages.com and we’ll look into it.